Frequently Asked Questions
Is the currency price based in Australian or American dollars?
This site caters to an international audience. All prices are listed in Australian Dollars (AUD) at checkout. For your convenience, a currency converter is available to view prices in your local currency. Please note that the final purchase will be processed in AUD.
How do I pay for my print?
On checkout - Credit Card details will be requested
What is a Limited Edition and what prints are limited editions?
A limited edition print is only available in a limited quantity. Small, Medium, Large and XL prints are limited edition prints. Once all the prints are sold out in the editions no more prints will be available for purchase.
Medium – 50 editions
Large – 25 editions
XL – 15 editions
Do you ship worldwide? For more details read SHIPPING
Yes. All prints are carefully packaged and sent in a postal tube to destinations all over the world.
*International orders may be subject to import duties and taxes levied by the destination country’s government. Any additional fees including but not limited to duties and taxes are not covered by the shipping fee charged when your order is placed. Any such additional charges must be paid by the recipient/customer. Customs policies vary widely from country to country. Please contact your local customs office regarding these policies including duties and taxes.
What is the estimated production time to create the print?
Production time is 7 days from the day of order.
What is the estimated shipping time?
Australia-wide shipping please allow approximately 5 business days
Rural areas can take up to a week.
International shipping varies from 7 working days to 10 working days depending on the country.
Parcel delivery is sent by registered post within Australia.
Prints are tracked and a signature is required on delivery for overseas shipping. I send you the tracking number so you can keep track of your delivery.
Do you print bigger than the XL size?
Yes, I can print to a custom size. However, some images will lose quality and therefore I may be unable to print larger than the size already on offer.
Please contact me to enquire further by emailing - info@louisaseton.com
Does the image include a white border?
Yes, all prints have an additional 2-inch (5cm) white border. The drop-down menu size is for the total image size without the border.
A white border is aesthetically more presentable and can act in place of a white mount when you frame the image. It’s a much cleaner, modern look than adding a cardboard mount around the image.
* There are exceptions to the 2-inch white border. If an image has an exceptional amount of white space already surrounding it, for example, Equine 44 and Clay Pot these images both have a generous amount of white space surrounding the image. In these cases, the additional white border will not be as generous. This is to keep the art piece aesthetically balanced.
How big is the additional white border around the image?
2 inch (5cm) white border
Can I use your images in magazine articles, social media, advertising etc?
No, permission is required. All images on this site are protected by copyright, and unauthorized use without permission constitutes a breach of copyright laws. Please contact us to discuss usage rights.
To obtain permission contact me via CONTACT
All images on social media MUST be credited with Louisa Seton or @louisasetonphotography @sacredfemininephotography (my Instagram) and linked back to my site https://www.louisaseton.com
Do you offer framing?
I only offer framing to clients who reside in Sydney, Australia.
They can contact me via email to arrange framing options. We decide on the best option for collection or delivery if I manage the framing.
Additional information
The artwork is delicate and can dent easily when taken out of the packaging. Please be extra careful when unrolling the photographs. Use clean hands.
I advise getting your framer to do this for you.
*No refunds or returns are accepted unless the artwork is significantly damaged in transit and this is proven.
Shipping and Lost Parcels
Louisa Seton Photography is not responsible for lost photographic prints once they have been dispatched. Upon shipment, you will receive a tracking number via email. It is your responsibility to monitor your parcel's tracking details until it is delivered. If your parcel is lost, please notify us immediately so we can report it to the parcel service. Delays in reporting may hinder our ability to trace or recover your parcel. If you do not inform us within three weeks of the shipping date, recovery efforts may be unsuccessful. Prompt reporting is crucial for a successful recovery.